Content is often the reason users come to your site.

Ajax isn't a technology. It's really several technologies, each flourishing in its own right, coming together in powerful new ways.

Ajax is an important development for Web applications, and its importance is only going to grow.

If you need to take a step back from day-to-day operations and plot out the long-term direction of your user experience strategy, consultants can give you a perspective you can't get on your own.

I'm not sure that you can say definitively that some roles are better filled by consultants, but I would say that some projects are better handled by consultants.

But the best teams I've encountered have one important thing in common: their team structure and processes cover a full range of distinct competencies necessary for success.

User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process.

Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols, coding and debugging, testing and refactoring.

Effective communication is a key factor in the success of your product.

But despite the universality of URLs, we often forget that they're not just a handy way to address network resources. They're also valuable communication tools.

Problems with visual design can turn users off so quickly that they never discover all the smart choices you made with navigation or interaction design.

I told my three sons stories about germs more than fifty years ago as fanciful bedtime tales.

Fortitude is the marshal of thought, the armor of the will, and the fort of reason.

Whenever there is a challenge, there is also an opportunity to face it, to demonstrate and develop our will and determination.

You told me once that we shall be judged by our intentions, not by our accomplishments. I thought it a grand remark. But we must intend to accomplish - not sit intending on a chair.

Like going to my favorite restaurant, it can sometimes get hard. I just can't go to the mall.

I wish something on T.V. would trouble me. Then maybe I would watch it.

There never was found a man who had courage to acknowledge himself a coward.

The importance of fear as a factor in war-making cannot be overlooked, and can hardly be overestimated. Any politician can play on panic when he wishes to stampede a people into war.

When there are thoughts, it is distraction: when there are no thoughts, it is meditation.

Learning is not a task or a problem-it is a way to be in the world. Man learns as he pursues goals and projects that have meaning for him.