AS for all those mistakes I make - they are on purpose - to teach you how to deal with them

The hardest part of design ... is keeping features out.

Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that

Technology may change rapidly, but people change slowly. The principals [of design] come from understanding of people. They remain true forever.

When a device as simple as a door has to come with an instruction manual—even a one-word manual—then it is a failure, poorly designed.

Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone

I believe that robots should only have faces if they truly need them

Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating.

Innocence lost is not easily regained. The designer simply cannot predict the problems people will have, the misinterpretations that will arise, and the errors that will get made.

Knowing how people will use something is essential

Complexity is acceptable as long as it is intelligible and necessary. We want to avoid needless complications.

I know that things get worse before they get better because that's what my psychiatrist says, but this is a worse that feels too big.

Be careful when you cast out your demons that you don’t throw away the best of yourself.

Dean Meminger was quicker than 11:15 Mass at a seaside resort.

We probably have a greater love for those we support than for those who support us. Our vanity carries more weight than our self-interest.

To be proud and inaccessible is to be timid and weak.

I'd make a terrible surgeon. The fear of blood? Very high on my list.

God is a shower to the heart burned up with grief; God is a sun to the face deluged with tears.

Rock... is the expression of elemental passions... In the ecstasy of having all their defenses torn down, the participants sink, as it were, beneath the elemental force of the universe.

But I may be one who does not care Ever to have tree bloom or bear.

Why now, why is this the perfect time for this particular idea, and to start this particular company?