Hans H Wellisch Quotes

We know that we can do it, but cannot describe in so many words how we do it, nor can we reduce it to a set of rules. At most, the observable facts of the indexing operation can be described.

There is no such thing as "the user". Users... come in all shapes, sizes, and colors, and they have widely varying information needs.

Detailed analytical indexing is generally the hallmark of good back-of-the-book indexes.