Carsten K. Rath Quotes

Perception is reality.

Alles ist Service und ohne Service ist Alles nichts.

Service Excellence eats discount and rebate for breakfast.

Leaders always look twice – because sometimes it is good from far but far from good – at a second look.

First class Manager hire first class leader, second class Manager hire third class manager and third class manager fire first class leader.

The best Products are customized not standardized.