You can only elevate individual performance by elevating that of the entire system.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

Push, push. Push harder!

He invited me to dinner Thursday night, " Rusty said. "I'm going to have to go to his house.""I don't think he invited you to dinner, " Delilah said. "I think he invited you because you are dinner.

There can be no one better than yourself, so be the best version of you because no one is born to represent another.

You can't just rattle it off like a demented parrot.

From the fallen tree everybody makes firewood.

It's a pretty big shock to realise that the only people you can identify with are psychopathic killers.

A country without a border is like a person in a house without a front door. Anybody can enter and you cannot ask anybody to leave.

The great pyramid is overrated. It's a bad design. The lounge is going to be huge, but the bedroom is going to be tiny.

I release all control to the Universe. I am at peace with myself and with life.

Lord, for the erring thoughtNot into evil wrought:Lord, for the wicked willBetrayed and baffled still:For the heart from itself kept,Our thanksgiving accept.