The quality of business communications has become poorer in recent years as people avoid phone calls and face-to-face meetings, I can only assume, in some misguided quest for efficiency.

You don't learn to walk by following rules. You learn by doing, and by falling over.

The balloons only have one life and the only way of finding out whether they work is to attempt to fly around the world.

Do not be embarrassed by your failures, learn from them and start again.

Train people well enough so they can leave, treat them well enough so they don't want to.

If you look after your staff, they'll look after your customers. It's that simple.

Listen more than you talk. Nobody learned anything by hearing themselves speak.

Business opportunities are like buses, there's always another one coming.

If somebody offers you an amazing opportunity but you are not sure you can do it, say yes-then learn how to do it later!

Never take your eyes off the cash flow because it's the life blood of business.

If people aren't calling you crazy, you aren't thinking big enough.

Live as many lives as you can.

There's no such word as genius, it just the combination of hard work and determination.

The only man I’ve ever been attracted to, and he comes with a bloody contract, a flogger, and a whole world of issues.

I always loved him more after he had scolded me than I did at any other time.

Laughter is not a bad beginning for a friendship, and it is the best ending for one.

We're on the computers, phones and tablets all day long, sometimes you just need to escape from the screens.

We bestow on others praise in which we do not believe, on condition that in return they bestow upon us praise in which we do.

If you’re tired of style, you are tired of life.

It is the experience of love that enables us to change.