That's another flaw with performance-based rewards: They are easy for one of your competitors to top.

Listen to your customers, not your competitors.

Nothing works better than just improving your product.

If your goals is to produce something of permanent value, you start to think differently about you want on the site.

Every day that we spent not improving our products was a wasted day.

Talk to your customers. Find out what they need. Don't pay any attention to the competition. They're not relevant to you.

People ridiculously overvalue aesthetics and beauty when evaluating products. It's one of the reasons iPods, and, for that matter, Keanu Reeves, are so successful.

Life is a bit hard sometimes, and sometimes you have to step up and fight fights that you never signed up for.

Design adds value faster than it adds cost.

A user interface is well-designed when the program behaves exactly how the user thought it would.

Good software, like wine, takes time.

Stain my eyes as I may, on all sides all is black.

Sometimes, I sit down to sketch at the unearthly hour of 3 in the morning!

Any given moment - no matter how casual, how ordinary - is poised, full of gaping life.

Basketball is a full court game, so every drill must be done full court.

I am unable, mentally incapable, of relating the dead thing, the broken body refusing to divulge why or where the occupant has gone, to the thing that was alive.

Labor is the divine law of our existence.

I love America more than any other country in the world, and, exactly for this reason, I insist on the right to criticize her perpetually.

the unfortunate thing about worldliness is that its rewards are rather less than its appetites.

There is, in short, no great idea that stupidity could not put to its own uses [....] The truth by comparison, has only one appearance and only one path, and is always at a disadvantage.

I just wanted to have a look at my whole musical career, get right back to when I started and why I started doing it in the first place.