Quality starts in the boardroom.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

As far as my experience of matrimony goes -- I think it tends to draw you out of, and away from yourself.

God Provides by divine Power through knowledge of His Promises so that we Participate in divine nature in godliness.

Well, the rollout of new technology always affects how wizards do business.

All humans can do more than they think they can do. So I think we can all actually be more superhuman than we think we can.

West of Arkham the hills rise wild, and there are valleys with deep woods that no axe has ever cut.

You have sole custody of your life. Who you are today is not who you have to be tomorrow. Embrace the possibility of transformation.

A good man enlarges the term of his own existence.

We're really all alone. We can't ever get inside another person's spirit, and see the world they do. So we are alone in that sense. The only way we have to communicate feelings is through words.

Art is an attempt to understand, yielding pleasure in the attempt whether or not we understand.

We should set a national goal of making computers and Internet access available for every American . . . we must help all Americans gain the skills they need to make the most of the connection.