Quality begins with the intent, which is fixed by management.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

Any thought that goes against your happiness or progress surely doesn't deserve a space in your mind.

Some people are still unaware that reality contains unparalleled beauties. The fantastic and unexpected the ever-changing and renewing is nowhere so exemplified as in real life itself.

Nobody pours stuffing like you do, my friend.

What a glorious garden of wonders the lights of Broadway would be to anyone lucky enough to be unable to read.

Some guys practice like all-Americans but they can't play!

There's no reason to play in the NBA if you don't believe you can win it all.

As soon as the error has been recognized and corrections made, it's equally important that the error be forgotten and the successful attempt remembered and dwelt upon.

I admit that death is not just about you, it's also about the people who love you.

Your bullshit culture licking can't stop the death watch ticking.

Doing my own album provided me the opportunity to say whatever I wanted.