Eliminate numerical quotas, including Management by Objectives.
W. Edwards Deming
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Other quotes of W. Edwards Deming
If you can't describe what you are doing as a process, you don't know what you're doing.
Put a good person in a bad system and the bad system wins, no contest.
Quality comes not from inspection, but from improvement of the production process.
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
In God we trust; all others bring data.
Management by results - like driving a car by looking in rear view mirror.
Stamping out fires is a lot of fun, but it is only putting things back the way they were.
Improve quality, you automatically improve productivity.
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I should not like to preach to a congregation who all believed as I believe. I would as lief preach to a basket of eggs in their smooth compactness and oval formality.
You don't fear change. You fear the unknown. If you knew the future would be great, you'd welcome the change to get there. Well, the future IS great. Proceed.
I have quite a bit of sympathy for the idea that psychology and cognitive science have much to offer philosophy, and that the reverse is true as well.
I'm too intellectual. I don't think that the theological vocabulary is as important as the experience.
At times to think of one's outer helplessness is good, but to think always of one's inner strength is infinitely better.
Most successful entrepreneurs share their knowledge as a way of giving back. They do not demand compensation. Those who do are usually trying to take advantage of you.
Diversification may preserve wealth, but concentration builds wealth.
