Defects are not free. Somebody makes them, and gets paid for making them.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

A cheap writer has an expensive thoughts.

Never let haters 'still' your flow. They can only do so with your permission.

To accomplish the perfect perfection, a little imperfection helps.

The Church is the Church only when it exists for others...not dominating, but helping and serving. It must tell men of every calling what it means to live for Christ, to exist for others.

I never cling on to hope or certainty. They're the enemies of peace.

Liberation is an evershifting horizon, a total ideology that can never fulfill its promises.

Failures . . . believe that their lives are shaped by circumstances ... by things that happen to them ... by exterior forces.

My grandmother always taught me, 'If you don't have a home, family, and church, you don't have anything.

Present wars impoverish the lords that win as much as those that lose.

No religion is better than an unnatural one.