Customer service has everything to do with consistency, systems, training, and the habits you and your team create.

Because I started investing in wiserrelationships, I am now an absurdly wealthy woman—if blessings, fulfillment & joy are measured as wealth.

Most people like to talk about themselves, so get them going and you’ll make new friends quickly!

By not stepping into your greatness, you are letting down everyone around you whom you can inspire, touch, or influence.

I always say that my success has been three parts support and encouragement from my amazing network and one part piss and vinegar.

If you were stranded in the ocean in a small boat with a paddle, I’d tell you to pray to God, but row for the shore!

Determine how you are going to measure your success.

Remember, you are not aspiring for perfection, Bombshell. You are aspiring for progress, one step at a time.

Be sure to ask for help, and vent or brag on your progress along the way.

Do your best in the day, for the day, and then work on tomorrow when it comes. Show yourself grace and laugh at yourself.

Don’t be bothered with what you think other people expect of you when it comes to your raw talent.

Each day begins a new journey of life, for if we awake, there is a reason.

The salvation of all the elect is not less certain than the power of God is invincible.

She knows she is in Chicago. But she does not yet realize that she is in Illinois.

My government has promised to comprehensively respect the independence of the judiciary.

Actors aren't stupid, mostly, and if there's a sensibility and an aesthetic that a director's going for, if you're aware of that too, you can do things to help that.

Ladies, like variegated tulips, show 'Tis to their changes half their charms we owe.

I have a real soft spot in my heart for librarians and people who care about books.

When you're playing it as a business... your livelihood depends on winning and losing and so some- times sportsmanship is lost, as in the process of billion dollar companies.

The critics are like tourists who return from a trip saying they've "done" Machu Picchu: "Okay, we've done magical realism," so now we can throw it out.

I'm really a skeptic. I'm kind of not a believer in the paranormal.