Cost Accounting is enemy number one of productivity.

So this is the goal: To make money by increasing net profit, while simultaneously increasing return on investment, and simultaneously increasing cash flow.

An expert is not someone who gives you the answer, it is someone who asks you the right question.

The goal is not to improve one measurement in isolation. The goal is to reduce operational expenses AND reduce inventories and increase throughput simultaneously.

Tell me how you measure me, and I will tell you how I will behave

I say an hour lost at a bottleneck is an hour out of the entire system. I say an hour saved at a non-bottleneck is worthless. Bottlenecks govern both throughput and inventory.

If you don't manufacture a quality product all you've got at the end is a bunch of expensive mistakes.

Never let something important become urgent

An hour saved at the non-bottleneck is a mirage.

I write down the three measurements which Lou and I agreed are central to knowing if the company is making money: net profit, ROI and cash flow.

The camera can film my face but until it captures my soul, you don't have a movie.

The more I learn of physics, the more I am drawn to metaphysics.

Nobody gets to threaten the full faith and credit of the United States just to extract political concessions.

I can only hope he's an Aries and not a Scorpio.

My family - my husband, my daughters, my grandchildren, my great-grandchildren, all of them - are the most important thing in the world to me.

My words are my bullets.

There are people who not only strive to remain static themselves, but strive to keep everything else so... their position is almost laughably hopeless.

The middle path is the way to wisdom

I don't believe in death. I think it's just a state of mind.

There are hours when I must force the novel out of my mind and be interested in the children.