An exceptional company is the one that gets all the little details right.

You don't learn to walk by following rules. You learn by doing, and by falling over.

The balloons only have one life and the only way of finding out whether they work is to attempt to fly around the world.

Do not be embarrassed by your failures, learn from them and start again.

Train people well enough so they can leave, treat them well enough so they don't want to.

If you look after your staff, they'll look after your customers. It's that simple.

Listen more than you talk. Nobody learned anything by hearing themselves speak.

Business opportunities are like buses, there's always another one coming.

If somebody offers you an amazing opportunity but you are not sure you can do it, say yes-then learn how to do it later!

Never take your eyes off the cash flow because it's the life blood of business.

If people aren't calling you crazy, you aren't thinking big enough.

Better than chocolate, being with you last night. Silly me, I thought that nothing was better than chocolate.

May I nurture the serenity to accept the things I cannot change the courage to change the things I can change and wisdom to know the difference

You came to me to learn the Pleasure of Life and the Pleasure of Art. Perhaps I am chosen to teach you something much more wonderful, the meaning of Sorrow and its beauty.

Happiness is neither within us, nor without us. It is in the union of ourselves with God.

The only thing that may make me different from other people is I have passionate interests outside of work.

I think all the stuff that happens before the pictures are taken is much more exciting.

You can't comfort the afflicted with afflicting the comfortable.

You're still trying to protect me. Real or not real," he whispers. "Real," I answer. "Because that's what you and I do, protect each other.

Then in 1969, I spent the spring term at Cornell University in New York. The invasion of August 1968 had already happened, but the hardline regime took several months to crack down on dissidents.

I am a huge believer in social media.