Conflict Management Quotes
It’s impossible for a company to get what it wants most if managers have to make a choice between their own values and company priorities.
When you’re a manager, you work for your company. When you’re a leader, your company works for you.
Profitability. Growth. Quality. Exceeding customer expectations. These are not examples of values. These are examples of corporate strategies being sold to you as values.
The purpose of leadership is to change the world around you in the name of your values, so you can live those values more fully.
Instead of waiting for a leader you can believe in, try this: Become a leader you can believe in.
Your company is its own competition and can deliver itself debilitating blows the competition only dreams of.
There will be plenty of other problems in the future. This is as good a time as any to get ahead of them.
Being relevant to your customers only when you’re trying to sell something means choosing to be irrelevant to them for the rest of the time.
The first step to solving any problem is to accept one’s own accountability for creating it.
What managers want most from companies they stop themselves from getting.What companies want most from managers they stop them from giving.
Values are the individual biases that allow you to decide which actions are true for you alone.
Careful now: even a financially rewarding, intellectually stimulating work environment isn’t the same as living your own values.
Your values are your essence: an undistorted mirror showing you at your pure, attractive best.
Success means: I want to know the work I do means something to somebody and helps make the world, if not a Better place, not a worse one.
The company may have captured their minds, their bodies and their pockets, but that doesn’t mean it’s captured their hearts.
Emotional commitment is a personal choice. Managers understand this even if their companies don’t.
A manager’s emotional commitment is worth more than their financial, intellectual and physical commitment combined.
This is your one and only precious life. Somebody’s going to decide how it’s going to be lived and that person had better be you.
The first step out of the gate has to be knowing where you want to end up. What do you really want from your company?
Most managers have plenty of emotional commitment to give to their jobs. If they can be convinced it’s safe and sensible to give it.
What companies want most from their managers is what they most stop their managers from giving. What managers want most from their jobs is what they most stop themselves from getting.
Providing the ultimate solution to work/life balance: not escaping from work but living the way you want to at work.
Your dreams and the dreams of your company may be different, but they are in no way incompatible.
You can stuff yourself with emotional fulfillment until it’s dribbling down your chin & your ego will quickly chomp it down and demand more.
A manager’s emotional commitment is the ultimate trigger for their discretionary effort, worth more than financial, intellectual & physical commitment combined.
